- — WAIT TIME
- Wait time is quote-specific. Airport arrivals state the included wait window measured from actual arrival; Red Rocks holds, wedding waves, and mountain pickups state the hourly window and what happens when the show, the schedule, or the pass runs long.
- — CANCELLATION
- Cancellation terms are quote-specific and depend on route, configuration, operator availability, ski weekends, Red Rocks dates, peak wedding weekends, and whether multiple vehicles are reserved — winter mountain dates also state how a weather-driven change is handled.
- — GRATUITY
- Gratuity treatment is stated in the quote so the organizer, planner, or group lead knows whether it is included, optional, or handled separately.
- — TOLLS · SURCHARGES
- Tolls on E-470 and regional toll corridors, plus airport, resort, venue, parking, and lot costs, are handled as pass-throughs according to the quote terms, with any event-lot or staging cost confirmed in the emailed quote.
- — EXTRA STOPS
- Extra stops, grocery or gear-rental stops, loop changes, and schedule extensions should be requested before service when possible; day-of changes depend on operator availability, mountain weather, traction-law status, and event traffic, and may change the quote.