- — WAIT TIME
- Wait time is quote-specific. Airport arrivals state the included wait window measured from actual arrival; debarkation-morning port pickups, rodeo and stadium holds, and shuttle loops state the hourly window and what happens when the ship, show, or schedule runs long.
- — CANCELLATION
- Cancellation terms are quote-specific and depend on route, configuration, operator availability, rodeo and sail dates, peak wedding weekends, and whether multiple vehicles are reserved.
- — GRATUITY
- Gratuity treatment is stated in the quote so the organizer, planner, or group lead knows whether it is included, optional, or handled separately.
- — TOLLS · SURCHARGES
- Tolls on the Hardy Toll Road, Sam Houston Tollway, Grand Parkway, and regional routes, plus airport, port, parking, lot, and venue costs, are handled as pass-throughs according to the quote terms, with any port-side access or staging cost confirmed in the emailed quote.
- — EXTRA STOPS
- Extra stops, loop changes, and schedule extensions should be requested before service when possible; day-of changes depend on operator availability, event traffic, and weather reality, and may change the quote.